Google

  1. The Gmail Labs “Undo Send” button saved me many times, however, until recently I had only 5 seconds to undo sending a message. Google just added new increments: 10 seconds, 20 seconds and now 30 seconds.
  2. Free phone calls, yes free. Google is now offering free phone calls from Gmail to anywhere in the US and Canada! Phone calls will be free “for at least the rest of the year”. I have been using it and I love it!

Online Community

  1. However, free phone calls are not a good reason to abandon other channels.J I really liked Debra Askanase’s post about Designing Social Media Engagement.
  2. Just remember, though, that your engagement should include great contact so here are 20 fantastic content ideas for your online community.
  3. Additionally, as Debra explains, you need to determine the appropriate online spaces and channels. While doing that get your nonprofit started with YouTube and make sure to claim your nonprofit places page on Facebook.
  4. And most importantly, measure your social media outcomes and analyze your website traffic. Here is a great article from NTEN about improving your site’s bounce rate.
  5. Google Grant’s blog has a few good suggestions on how to convert your website visitors into donors.
  6. Finally, I think that all you twitter fans will love this short vide where a giant bird takes over Twitter’s following list:

Salesforce

  1. Force.com labs have been very busy recently, with lots of good activity. Specifically, check out: Social Salesforce using LinkedIn Company Insider, Find Nearby, and Birthday Emailer.
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July NPTech Gems

Facebook

1.     Does your organization have a social media strategy? If you have ever considered creating one (and you should) you need to read this great post about NTEN’s social media strategy and why you should follow your gut.

2. Finally a decent welcome tab creator for Facebook! Pagemodo is a service that simply allows you to create a ‘Welcome’ or ‘About Us’ tab for your Facebook page without any FBML knowledge. I used their generator to create my  company’s Facebook page and found it very easy to use and install. Let me know if you add it your Facebook Page!

3.     After you create your organization’s welcome tab upgrade your personal profile. Check out this new tool and turn your Facebook profile picture into a video.

4.     By the way, Facebook will remain free forever.

Websites and Blogs

5.     What do your website visitors really want? In this post (also from NTEN) the writer divides your visitors to strangers, friends, and fans. I love this approach.

6.     What should you write about? 10 Blog Content Ideas for Nonprofit Organizations.

White Papers and Guides

7.     Online Fundraising Best Practices from Convio (by the way, we are a Convio implementation partner now!)

8.     The Idealware Nonprofit Social Media Decision Guide

Salesforce

9.     A busy month for the Salesforce Lab team, check out their 15 most recent app updates.

10.  Force Monkey wrote a great post about Salesforce and Microsoft Outlook Integration.