The Salesforce Foundation is offering nonprofit organization and benefit corporations 10 donated licenses of the Salesforce Enterprise edition. You can choose from two different configurations of their product donation – Salesforce CRM or Salesforce CRM + Nonprofit Starter Pack. What is the difference? Which version is right for your organization?

The stand alone Salesforce CRM is the “out of the box” edition that is generally geared towards the business world. With that being said, Salesforce is an extremely flexible platform and it can be customized to meet your nonprofit’s       mission and needs. The “generic” Salesforce CRM configuration provides your organization with full control over your database; however, it might take more time (and money) to tailor it to support your operations.

What is the Nonprofit Starter Pack?

The Nonprofit Starter Pack (NPSP) was created to help nonprofit organizations use Salesforce. It was built to extend the functionalities of the standard Salesforce CRM to nonprofits in addition to supporting common business processes across social change organizations. It currently includes five managed packages. Each package consists of custom fields, custom objects, reports, workflows, page layouts, Force.com Code (Apex) and VisualForce pages.

So what are the different packages?

  1. Contacts and Organizations Package – manage relationships with organizations and individuals (contact-to-contact). For example, with participants, students, or volunteers.
  2. Household Package – group people who live in the same household.
  3. Recurring Donations Package – track donations pledged over time.
  4. Relationship Package – manage key relationships (family, friend, acquaintance, co-worker) between individuals.
  5. Affiliations Package – track individual’s affiliations to organizations. For example, John Smith can be an employee of ACME Corporation and a board member at Save the Whale.

Pros:

  • Out of the box solution that addresses key nonprofit needs
  • Allows managing relationships with individuals, not only organizations
  • No need to update when code changes or bugs are fixed
  • Can be uninstalled easily

Cons:

  • Every organization is different; it might not fit to your needs
  • It is managed; cretin components are locked and cannot be configurable
  • Individual module (one-to-one) is very limited
  • Does not support Person Account
  • Installation is complex

Salesforce CRM Donation + NPSP

Implementation and Training Costs

Whether you choose the NPSP or standard Salesforce CRM, you will likely require some assistance with customization, data migration, adoption, and training. The actual cost will vary depending on your needs, the number of staff that will be trained, your data, and complexity of business processes.  If the NPSP addresses your core needs it may require less customization than the standard Salesforce solution.

You Can’t Go Wrong

The Foundation enables you to sign up for a 30-day trial before you make a decision. If you are not sure, try both before you apply for the donation. Ready to get your hands on? Click here to sign up.

Please remember that with either template you choose, there may be a number of things to configure, there is no magical solution. Salesforce is one of the most flexible web-based solutions available on the market and it can be customized to meet your needs.

Still not sure? Contact us to consult which template will be right for your organization. We provide one hour of FREE consultation for nonprofit organizations.

Dreamforce
It is the 8th annual salesforce.com user and developer conference! Dreamforce, a four-day conference, is the perfect place to take advantage of hands-on training, learn best practices of successful users, and connect with peers and salesforce.com experts.
Here are just a few things you will find at Dreamforce:
  • 325+ breakout sessions
  • A dedicated nonprofit/education session track
  • Cloud Expo featuring 250+ partner solutions
  • Hands-on training, interactive demos, and more
  • Opportunities to network with other nonprofit/educator attendees
Registration opens today and as a nonprofit client you should have received an email with a registration code. As I mentioned in a previous post, the Salesforce Foundation is offering a heavily subsidized nonprofit/educator rate of $99 USD to the first 400 nonprofit and educator registrants (versus the standard registration rate of $999). Once the $99 rate has sold out, the rate will increase to $199. This special rate is for the sole use of nonprofit and educational institutions.
Salesforce Foundation
To register at the special rate, visit the Dreamforce home page and enter your registration code. Be sure to register soon to ensure your spot at the cloud computing event of the year.

I will be there!